Patient Care Coordinator

Beltopia-LL; Marion (IN); On-site; USD 21,000 - 22,000; Full time

Job summary

Beltone is seeking a dedicated Patient Care Coordinator in Marion, IN to provide administrative support, assist patients, manage appointments, and help grow our community referrals. You will work closely with Hearing Care Professionals to ensure a smooth patient experience.

The role emphasizes strong communication, organization, and a proactive approach to patient care, with opportunities to contribute to a welcoming clinic environment and efficient operations.

Qualifications

• High School diploma or equivalent required.
• 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized and decisive.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Team player

Self-motivated

Organized

Decisive

Customer service

Education

High School diploma or equivalent

Tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Care Coordinator

Full Time Marion, Marion, IN, US

4 days ago Requisition ID: 1037

Salary Range: $15.00 To $16.00 Hourly

Patient Care Coordinator

Company Overview At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.