Patient Care Coordinator

Beltone; Greenfield (IN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

PTO

Paid Holidays

EAP

Nectar recognition

401(k)

Job summary

Beltone in Indiana is seeking a part-time office administrator to support Hearing Care Professionals and patients with a friendly, service-driven approach. You will handle administrative tasks, appointment management, patient liaison duties, local marketing support, and basic financial processing while ensuring HIPAA compliance and accurate documentation.

We offer PTO, paid holidays, EAP, Nectar recognition, and a 401(k) retirement plan in a collaborative environment with opportunities to grow

Qualifications

• High School diploma or equivalent.
• 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexible to work varying hours.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Customer service

Teamwork

Organization

Education

High School diploma or equivalent

Tools

MS Office

Job description

Hourly Rate is $16.00/hr. At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

- Part time

We Offer a Comprehensive Benefits Package, Which Includes

• Paid Time Off (PTO)


• Paid Holidays


• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges


• Employee Engagement through Nectar – Recognition and rewards program


• 401(k) (Non-Matching) Retirement Plan

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently


• Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.


• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.


• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.


• Communication: Handle incoming calls and follow up with patients professionally.


• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.


• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.


• Office Environment: Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent


• Preferred: 2 years' experience in office administration, sales, or customer service


• Proficiency in MS Office


• Flexible to work varying hours

Competency

• Customer Service Orientation


• Team Player


• Self-motivated, organized and decisive

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.