Patient Care Coordinator - Part time

Beltone; Salem (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program (EAP)

Nectar recognition program

401(k) Retirement Plan

Job summary

Beltone is seeking an enthusiastic office assistant to support our hearing care team in Salem, IN. The role focuses on patient interaction, scheduling, and administrative tasks that keep the clinic running smoothly.

You will collaborate with the Hearing Care Professional, manage appointments, assist local marketing efforts, handle calls, and ensure HIPAA compliance while delivering excellent service to every patient. This entry-level position offers on-site teamwork and opportunities for growth.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office (Word, Excel, Outlook).
• Flexible to work varying hours.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional and serve as primary liaison for patients.
• Appointment Management: Schedule tests and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts and cultivate community relationships.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Ensure HIPAA and state law compliance, verify patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.
• Collaborate with team to deliver excellent patient care.

Skills

Customer Service

Team Player

Self-motivated

Education

High School diploma or equivalent

Tools

MS Office

Job description

Hourly Rate is $16.00/hr.

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Hourly Rate is $16.00/hr.

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

We Offer a Comprehensive Benefits Package, Which Includes

• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent
• Preferred: 2 years' experience in office administration, sales, or customer service
• Proficiency in MS Office
• Flexible to work varying hours

Competency

• Customer Service Orientation
• Team Player
• Self-motivated, organized and decisive

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.