Patient Care Coordinator

Beltopia-LL; Greenfield (IN); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Company benefits

Job summary

Beltone in Greenfield, IN seeks a friendly Patient Care Coordinator to join our team part-time. You’ll welcome patients, manage schedules, handle calls, and help keep the office organized while delivering excellent customer service.

No prior hearing care experience is required as training is provided; you’ll support the Hearing Care Professional and maintain patient confidentiality in a busy, welcoming environment.

Qualifications

• Strong organizational and time-management skills.
• Excellent communication and customer service skills.
• Confidence speaking with patients in person and over the phone.
• Comfortable making outbound calls and following up with patients.
• Able to learn and work with multiple computer programs and office systems.
• Ability to prioritize responsibilities and manage a busy schedule.
• Dependable, self-motivated, and able to work independently and as part of a team.
• Positive, professional attitude and a genuine desire to help people.

Responsibilities

• Welcome patients and help create a friendly, professional office experience from the moment they call or walk through the door
• Manage the office schedule, including scheduling, confirming, and following up on appointments
• Handle both incoming and outgoing patient calls
• Work proactively with patients to schedule needed appointments and keep the provider's schedule productive and organized
• Support the Hearing Care Professional with daily office and patient needs
• Maintain accurate patient information, documentation, and office records
• Process payments and assist with basic office financial responsibilities
• Help manage office inventory and supplies
• Assist with local marketing, patient outreach, and community referral efforts
• Maintain patient confidentiality and follow HIPAA and company procedures
• Keep the office organized, professional, and welcoming

Skills

Strong organizational skills

Excellent communication skills

Customer service excellence

Confidence speaking with patients

Outbound calling

Multitasking with computer programs

Prioritization and scheduling

Teamwork and independence

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Care Coordinator

Part Time Greenfield, IN, US

9 days ago Requisition ID: 1040

Salary Range: $16.00 To $18.00 Hourly

Beltone is looking for a friendly, organized, and dependable Patient Care Coordinator to join our team.

Our Patient Care Coordinators are an important part of the patient experience and the day-to-day success of our offices. This position is a great fit for someone who enjoys working with people, stays organized in a busy environment, is comfortable using computers and office technology, and takes pride in providing excellent customer service.

What You’ll Do

• Welcome patients and help create a friendly, professional office experience from the moment they call or walk through the door


• Manage the office schedule, including scheduling, confirming, and following up on appointments


• Handle both incoming and outgoing patient calls


• Work proactively with patients to schedule needed appointments and keep the provider's schedule productive and organized


• Support the Hearing Care Professional with daily office and patient needs


• Maintain accurate patient information, documentation, and office records


• Process payments and assist with basic office financial responsibilities


• Help manage office inventory and supplies


• Assist with local marketing, patient outreach, and community referral efforts


• Maintain patient confidentiality and follow HIPAA and company procedures


• Keep the office organized, professional, and welcoming

What We’re Looking For

• Strong organizational and time-management skills


• Excellent communication and customer service skills


• Confidence speaking with patients both in person and over the phone


• Comfortable making outbound calls and following up with patients


• Comfortable learning and working with multiple computer programs and office systems


• Ability to prioritize responsibilities and manage a busy schedule


• Dependable, self-motivated, and able to work both independently and as part of a team


• Positive, professional attitude and a genuine desire to help people

Experience

• High school diploma or equivalent required


• Previous experience in customer service, retail, medical/clinical office, front desk, scheduling, or office administration is preferred


• Experience with Microsoft Office and other computer-based office systems is helpful


• Hearing healthcare experience isnot required — we will provide training

Starting at $16.00 per hour, with compensation based on experience.

• Full-time employees are eligible for company benefits.

Why Beltone?

This is more than a traditional front desk position. Our Patient Care Coordinators build relationships with patients, help keep the office running smoothly, and play an important role in connecting people with the hearing care they need.

If you are organized, comfortable on the phone, enjoy working with people, and like being part of a team where your work makes a difference, we would love to hear from you.

Beltone is an Equal Opportunity Employer.