Patient Care Coordinator

GN Group; Salem (IN); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

PTO

Paid Holidays

EAP

Nectar Recognition

401(k) Retirement

Job summary

Beltone in Salem, IN is seeking a Patient Care Coordinator to support the Hearing Care Professional, manage appointment scheduling, and assist with local marketing and patient relations.

The role emphasizes administrative tasks, HIPAA/compliance, and customer service excellence, with a friendly, team-oriented environment and opportunities for growth.

Full-time, on-site position with benefits including PTO, holidays, EAP, and a 401(k). Competitive starting hourly wage of $16.00/hr.

Qualifications

• High School diploma or equivalent.
• Preferred: 2 years' experience in office administration, sales, or customer service
• Proficiency in MS Office
• Flexible to work varying hours

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Customer Service

Team Player

Self-motivated

Organized

Education

High School diploma or equivalent

Tools

MS Office

Job description

## Patient Care CoordinatorApplylocations: IN, Salemtime type: Full timeposted on: Posted Yesterdayjob requisition id: R29887**Patient Care Coordinator****Hourly Rate is $16.00/hr.**At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.**We offer a comprehensive benefits package, which includes:**• Paid Time Off (PTO)• Paid Holidays• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges• Employee Engagement through Nectar – Recognition and rewards program• 401(k) (Non-Matching) Retirement Plan**Responsibilities****\* Administrative Support**: Perform a range of office tasks efficiently\* **Patient Assistance**: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.\***Appointment Management**: Optimize scheduling to maximize test opportunities and track patient engagement.\* **Marketing & Sales**: Assist with local marketing efforts, cultivating new community relationships and referrals.\* **Communication**: Handle incoming calls and follow up with patients professionally. \***Documentation & Compliance**: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.\***Financial Processing**: Manage payments, reconcile cash balances, and oversee inventory.\***Office Environment**: Maintain a clean, welcoming workspace.**Qualifications**High School diploma or equivalentPreferred: 2 years' experience in office administration, sales, or customer serviceProficiency in MS OfficeFlexible to work varying hours**Competency**Customer Service OrientationTeam PlayerSelf-motivated, organized and decisiveJoin Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.