Patient Care Coordinator

Beltone; Clarksville (IN); On-site; USD 21,000 - 22,000; Part time

Job summary

Beltone in the United States seeks a Part Time Patient Care Coordinator to support the Hearing Care Professional, guide patients, and manage appointments with precision. You will handle administrative tasks, payments, and documentation while maintaining HIPAA compliance and a welcoming clinic environment.

Strong MS Office skills and customer service orientation are essential, with flexibility for varying hours and a collaborative team approach.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Responsibilities

• Administrative support across a range of office tasks.
• Assist Hearing Care Professional by guiding patients and serving as the primary liaison.
• Manage appointments to maximize test opportunities and track engagement.
• Support local marketing and referrals through community outreach.
• Handle incoming calls and follow up with patients.
• Ensure HIPAA and state law compliance in forms processing.
• Process payments, reconcile cash balances, and manage inventory.
• Maintain a clean, welcoming clinic environment.

Skills

MS Office

Customer service

Office administration

Education

High School diploma or equivalent

Job description

Company Overview

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Patient Care Coordinator - Part Time

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing eorts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.

Competencies

• Strong customer service orientation.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Hourly Wage

• pay range: $15-16/hr

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.