Patient Care Coordinator

btyDENTAL WA Group; Bellevue (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

EmergencyMD in Bellevue is seeking an Orthodontic Patient Care Coordinator to greet patients, schedule appointments, and communicate treatment plans with families. The role includes coordinating care with the orthodontist and team, answering phones, and maintaining records.

Occasional travel to Issaquah locations is expected as the practice expands. The ideal candidate is friendly, organized, and reliable, with excellent communication skills.

Qualifications

• Polished communication and interpersonal skills.
• Comfortable assisting patients and families.
• Reliable and professional demeanor.

Responsibilities

• Greet and assist patients and families.
• Schedule appointments and coordinate patient care.
• Explain treatment plans and payment options.
• Answer phones and respond to patient questions.
• Follow up with new and existing patients.
• Work closely with the orthodontist and team.
• Provide excellent customer service.
• Maintain accurate patient records.
• Travel between locations as needed.

Skills

Communication

Organization

Customer Service

Travel Ready

Team Collaboration

Education

High school diploma or GED

Tools

Dental office software

Job description

We are looking for a friendly, reliable, and organized Orthodontic Patient Care Coordinator to join our team.

Initial schedule is Monday, Wednesday and Fridays with occasional Saturdays in our Bellevue office. The role will include transitioning into more hours on Tuesday, Thursday and occasional Saturdays in our Issaquah locations in the near future!

Responsibilities

• Greet and assist patients and families
• Schedule appointments and coordinate patient care
• Explain treatment plans and payment options
• Answer phones and respond to patient questions
• Follow up with new and existing patients
• Work closely with the orthodontist and team
• Provide excellent customer service
• Maintain accurate patient records
• Travel reliably between our office locations as needed

Qualifications

• Friendly and professional personality
• Excellent communication and organizational skills
• Reliable and dependable
• Comfortable working with patients and families
• Previous dental or orthodontic experience preferred, but not required
• Reliable transportation and ability to travel between our locations

We are looking for someone who is positive, dependable, and enjoys helping people create beautiful smiles!