Patient Care Coordinator

Turpin Orthodontics - Monroe; Monroe (LA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO & Holidays

401(k)

Weekday schedule

Job summary

Turpin Orthodontics - Monroe is seeking a Patient Care Coordinator to join our Louisiana team. You will greet patients, schedule appointments, maintain records, process billing and insurance, and support referrals across Monroe, West Monroe, and Ruston locations.

The ideal candidate has 6+ months of admin experience in dental/medical settings and exceptional customer service with a friendly, caring demeanor.

Qualifications

• 6+ months of administrative experience in a dental or medical setting is highly preferred.
• Must be willing to travel to Monroe, West Monroe, and Ruston locations weekly.
• Must have rockstar customer service skills.
• A warm and friendly personality to all patients and staff is required.

Responsibilities

• Greet patients when they arrive at the office.
• Schedule appointments for patients.
• Maintain patient accounts and records.
• Prepare and send patient bills.
• Submit patient claims to insurance companies.
• Assist patients in filling out required intake and medical forms.
• Confirm appointments with patients via phone or email.
• Manage and organize communication and reports with referring offices.
• Manage payment plans.
• Keep track of office supplies and place orders for more supplies when necessary.
• Perform basic accounting tasks such as taking patient payments and preparing billing statements.
• Verify and update patient insurance information.
• Sort and organize incoming and outgoing mail.
• Ensure reception area is maintained and professional in appearance.

Skills

Customer service

Administrative support

Communication

Job description

Overview

Turpin Orthodontics is looking for a Patient Care Coordinator to join our established Ruston/West Monroe/Monroe team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!

Schedule:

• Full-time
• Monday - Thursday from 7:45 AM - 5:15 PM
• Fridays from 7:45 AM - 12:00 PM

Benefits:

• Competitive compensation package
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Monday through Friday work schedule

Qualifications:

• 6+ months of administrative experience in a dental or medical setting is highly preferred
• Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis
• Must have rockstar customer service skills
• A warm and friendly personality to all patients and staff is required. We strive to “wow” our patients with our service and care

Job Duties:

Duties include, but are not limited to the following:

• Greet patients when they arrive at the office
• Schedule appointments for patients
• Maintain patient accounts and records
• Prepare and send patient bills
• Submit patient claims to insurance companies
• Assist patients in filling out required intake and medical forms
• Confirm appointments with patients via phone or email
• Manage and organize communication and reports with referring offices
• Manage payment plans
• Keep track of office supplies and place orders for more supplies when necessary
• Perform basic accounting tasks such as taking patient payments and preparing billing statements
• Verify and update patient insurance information
• Sort and organize incoming and outgoing mail
• Ensure reception area is maintained and professional in appearance