Patient Care Coordinator

Turpin Orthodontics - Ruston; Ruston (LA); On-site; USD 2,066,400 - 2,755,200; Full time

Benefits offered by this job

Competitive compensation

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

Paid holidays

401(k) options

Job summary

Turpin Orthodontics in Ruston, LA, is seeking a Patient Care Coordinator to support the Ruston/West Monroe/Monroe team with a patient-centered approach and strong attention to detail. The role requires travel to multiple locations on a weekly basis and offers a full-time schedule with a Monday-Thursday 7:45 AM–5:15 PM shift and Friday mornings.

The position entails greeting patients, scheduling, managing records and billing, processing insurance claims, and coordinating between offices to ensure

Qualifications

• 6+ months of administrative experience in a dental or medical setting is highly preferred.
• Willingness to travel weekly to Monroe, West Monroe, and Ruston locations.

Responsibilities

• Greet patients when they arrive at the office.
• Schedule appointments for patients.
• Maintain patient accounts and records.
• Prepare and send patient bills.
• Submit patient claims to insurance companies.
• Assist patients with intake and medical forms.
• Confirm appointments by phone or email.
• Coordinate communication with referring offices.
• Manage payment plans.
• Keep office supplies stocked and ordered.
• Process basic billing statements and collect patient payments.
• Verify and update patient insurance information.
• Sort and organize mail.
• Maintain a professional reception area.

Skills

Attention to detail

Customer service

Communication

Job description

Overview

Turpin Orthodontics is looking for a Patient Care Coordinator to join our established Ruston/West Monroe/Monroe team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!

Schedule:

• Full-time
• Monday - Thursday from 7:45 AM - 5:15 PM
• Fridays from 7:45 AM - 12:00 PM

Benefits:

• Competitive compensation package
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Monday through Friday work schedule

Qualifications:

• 6+ months of administrative experience in a dental or medical setting is highly preferred
• Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis
• Must have rockstar customer service skills
• A warm and friendly personality to all patients and staff is required. We strive to “wow” our patients with our service and care

Job Duties:

Duties include, but are not limited to the following:

• Greet patients when they arrive at the office
• Schedule appointments for patients
• Maintain patient accounts and records
• Prepare and send patient bills
• Submit patient claims to insurance companies
• Assist patients in filling out required intake and medical forms
• Confirm appointments with patients via phone or email
• Manage and organize communication and reports with referring offices
• Manage payment plans
• Keep track of office supplies and place orders for more supplies when necessary
• Perform basic accounting tasks such as taking patient payments and preparing billing statements
• Verify and update patient insurance information
• Sort and organize incoming and outgoing mail
• Ensure reception area is maintained and professional in appearance