Patient Care Coordinator

AEG Vision; Bastrop (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

AEG Vision in Bastrop, Texas is seeking a Patient Care Coordinator to welcome patients, manage check-in/check-out, and verify demographics and insurance information. You will enter patient data into the EMR, answer calls, and help schedule appointments with accuracy and confidentiality.

The role emphasizes strong communication, organization, and attention to detail while maintaining patient privacy and delivering excellent service to patients and vendors.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must be able to maintain patient and practice confidentiality.

Responsibilities

• Greet patients, customers, and vendors in a friendly manner as they enter the practice.
• Answer and respond to telephone inquiries professionally and promptly.
• Gather patients' and insurance information; verify demographics in the EMR.
• Verify vision and medical insurance information and enter it into the EMR.
• Explain insurance plans to patients and verify eligibility before appointments.
• Schedule appointments and prepare insurance claims and related reports.

Skills

Strong communication

Organizational skills

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

EMR system

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Schedules appointments
• Performs other duties as needed and as assigned by manager

#14369

Bastrop, Texas, USA

Full-Time/Part-Time

Full-time

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.