Patient Care Coordinator

AEG Vision; Kenner (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

AEG Vision in Kenner, Louisiana, is seeking a Patient Care Coordinator to warmly welcome patients and ensure smooth check-in and checkout processes. You will greet patients, answer calls, schedule appointments, and collect accurate insurance information.

Responsibilities include verifying demographics, entering data into the EMR, communicating insurance details to patients, and preparing insurance claims. The role requires a high school diploma, strong organization, and excellent communication

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must be able to maintain patient and practice confidentiality.

Responsibilities

• Acknowledge and greet patients, customers, and vendors in a friendly and welcoming manner.
• Answer and respond to telephone inquiries in a professional and timely manner.
• Schedule appointments and gather patient and insurance information.
• Verify and enter patient demographics into EMR ensuring all fields are complete.
• Verify vision and medical insurance information and enter EMR.
• Communicate insurance information to patients and ensure files are complete.
• Prepare insurance claims and run reports to ensure charges are billed and filed.
• Print and prepare forms for patient visits and collect all charges, co-pays, and payments into EMR.
• Allocate balances to insurance as needed and maintain a clean workspace.

Skills

Strong organizational skills

Strong communication skills

Basic computer literacy

Education

High school diploma or equivalent

Job description

#15003

Kenner, Louisiana, USA

Full-Time/Part-Time

Full-time

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.