Patient Care & Coordination Specialist

Sky Health Care Management; Montgomery (AL); Presencial; USD 35.000 - 50.000; Jornada completa

Descripción de la vacante

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate everyday care-related processes. This role emphasizes clear communication, thoughtful coordination, and efficient administrative workflows in a patient-focused environment.

You will assist with coordinating communications, support scheduling and records, maintain confidential documentation, and collaborate with healthcare partners to resolve inquiries.

Formación

• Strong communication, organization, and customer-service skills.
• Compassionate, patient-focused approach.
• Ability to manage tasks carefully and follow established procedures.
• Comfortable using email, video-conferencing, and common office software.
• Previous healthcare, patient-support, or administrative experience is preferred.
• Relevant training or certifications are a plus, if required for the position.

Responsabilidades

• Coordinate patient and provider communications and follow-ups.
• Help patients understand processes, next steps, and resources.
• Support scheduling, records organization, data entry, and administrative tasks.
• Maintain accurate and confidential documentation.
• Collaborate with colleagues and healthcare partners to resolve inquiries.
• Escalate clinical questions to the appropriate professional.
• Contribute to a respectful, organized patient experience.

Conocimientos

Strong communication

Organization

Customer service

Herramientas

Email

Video conferencing

Office software

Descripción del empleo

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate everyday care-related processes. This role emphasizes clear communication, thoughtful coordination, and efficient administrative workflows in a patient-focused environment.

You will assist with coordinating communications, support scheduling and records, maintain confidential documentation, and collaborate with healthcare partners to resolve inquiries.