Patient Care Coordinator & Support Specialist

Sky Health Care Management; Bakersfield (CA); In loco; USD 25.000 - 34.000; Tempo pieno

Descrizione del lavoro

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate care-related processes. The role supports clear communication, thoughtful coordination, and efficient administrative workflows in a people-first environment.

The position involves coordinating patient and provider communications, helping patients understand steps and resources, and assisting with scheduling, records, data entry, and other admin duties.

Competenze

• Excellent communication and customer-service skills.
• Patient-focused, compassionate demeanor.
• Ability to follow procedures and manage multiple tasks.
• Familiar with email, video conferencing, and common software.
• Previous healthcare or administrative experience preferred.

Mansioni

• Coordinate patient and provider communications and follow-ups.
• Help patients understand processes, next steps, and resources.
• Support scheduling, records organization, data entry, and other admin tasks.
• Maintain accurate and confidential documentation.
• Work with colleagues and healthcare partners to resolve inquiries.
• Escalate clinical questions to the appropriate qualified professional.
• Contribute to a respectful, organized, and supportive experience for patients.

Conoscenze

Communication

Organization

Customer service

Compassionate approach

Email & video

Strumenti

Email

Video conferencing

Office software

Descrizione del lavoro

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate care-related processes. The role supports clear communication, thoughtful coordination, and efficient administrative workflows in a people-first environment.

The position involves coordinating patient and provider communications, helping patients understand steps and resources, and assisting with scheduling, records, data entry, and other admin duties.