Patient Care & Coordination Specialist

Sky Health Care Management; Cedar Rapids (IA); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to assist patients and healthcare partners with navigation of care-related processes. You will help coordinate communications, scheduling, and documentation in a patient-first environment.

The role emphasizes clear communication, thoughtful coordination, and efficient administrative workflows while maintaining confidentiality and following established procedures across client sites.

Formación

• Strong communication, organization, and customer-service skills.
• Compassionate, patient-focused approach.
• Ability to manage tasks carefully and follow established procedures.
• Comfortable using email, video-conferencing, and common office software.
• Previous healthcare, patient-support, or administrative experience is preferred.
• Relevant training or certifications are a plus, if required for the position.

Responsabilidades

• Assist with coordinating patient and provider communications and follow-ups.
• Help patients understand processes, next steps, and available resources.
• Support scheduling, records organization, data entry, and other administrative tasks.
• Maintain accurate and confidential documentation.
• Work collaboratively with colleagues and healthcare partners to help resolve inquiries.
• Escalate clinical questions or urgent concerns to the appropriate qualified professional.
• Contribute to a respectful, organized, and supportive experience for patients

Conocimientos

Communication

Organization

Customer service

Herramientas

Email

Video conferencing

Office software

Descripción del empleo

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to assist patients and healthcare partners with navigation of care-related processes. You will help coordinate communications, scheduling, and documentation in a patient-first environment.

The role emphasizes clear communication, thoughtful coordination, and efficient administrative workflows while maintaining confidentiality and following established procedures across client sites.