Patient Care Coordination & Support Specialist

Sky Health Care Management; Aurora (IL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Sky Health Care Management seeks a compassionate Health Care Support Specialist to help patients and healthcare partners navigate care-related processes. You will support clear communication, thoughtful coordination, and efficient administrative workflows in a patient-centered environment.

Responsibilities include coordinating communications, guiding patients through steps, scheduling and records management, and maintaining confidential documentation.

Formación

• Experience in healthcare or patient-support settings preferred.
• Ability to follow established procedures and manage multiple tasks.
• Strong written and verbal communication and empathy.

Responsabilidades

• Coordinate patient and provider communications and follow-ups.
• Explain processes, next steps, and available resources to patients.
• Support scheduling, records organization, data entry and general admin tasks.
• Maintain accurate, confidential documentation.
• Collaborate with colleagues and partners to resolve inquiries.
• Escalate clinical questions to the appropriate professional.
• Contribute to a respectful, organized, and supportive patient experience.

Conocimientos

Communication

Organization

Customer service

Video Conferencing

Microsoft Office

Herramientas

Email

Video Conferencing

Office Software

Descripción del empleo

Sky Health Care Management seeks a compassionate Health Care Support Specialist to help patients and healthcare partners navigate care-related processes. You will support clear communication, thoughtful coordination, and efficient administrative workflows in a patient-centered environment.

Responsibilities include coordinating communications, guiding patients through steps, scheduling and records management, and maintaining confidential documentation.