Care Coordination & Patient Support Specialist

Sky Health Care Management; Saint Paul (MN); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate care-related processes. This role focuses on clear communication, coordination, and efficient administrative workflows in a people-first environment.

You will assist with scheduling, records organization, data entry, and communications while maintaining confidentiality and accuracy across diverse care settings.

Formación

• Excellent written and verbal communication is required.
• Patient-focused, compassionate approach.
• Ability to follow procedures and manage tasks.
• Proficient with email, video meetings, and common software.
• Healthcare, patient-support, or admin experience preferred.
• Relevant training or certifications are a plus, if required.

Responsabilidades

• Assist with coordinating patient and provider communications and follow-ups.
• Help patients understand processes, next steps, and available resources.
• Support scheduling, records organization, data entry, and other administrative tasks.
• Maintain accurate and confidential documentation.
• Work collaboratively with colleagues and healthcare partners to help resolve inquiries.
• Escalate clinical questions or urgent concerns to the appropriate qualified professional.
• Contribute to a respectful, organized, and supportive experience for patients

Conocimientos

Communication

Organization

Customer service

Compassionate approach

Task management

Email & video conferencing

Herramientas

Office software

Descripción del empleo

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate care-related processes. This role focuses on clear communication, coordination, and efficient administrative workflows in a people-first environment.

You will assist with scheduling, records organization, data entry, and communications while maintaining confidentiality and accuracy across diverse care settings.