Care Coordination & Patient Support Specialist

Sky Health Care Management; Columbus (GA); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate everyday care-related processes. This role supports clear communication, thoughtful coordination, and efficient administrative workflows in a people-first environment.

The ideal candidate will excel in scheduling, records organization, data entry, and confidential documentation, while collaborating with colleagues and healthcare partners to resolve inquiries and

Formación

• Excellent communication and customer-service skills.
• Compassionate, patient-focused approach.
• Ability to manage multiple tasks and follow established procedures.
• Familiarity with email, video conferencing, and common office software.
• Healthcare or administrative experience is preferred.

Responsabilidades

• Assist with coordinating patient and provider communications and follow-ups.
• Help patients understand processes, next steps, and available resources.
• Support scheduling, records organization, data entry, and other administrative tasks.
• Maintain accurate and confidential documentation.
• Work collaboratively with colleagues and healthcare partners to help resolve inquiries.
• Escalate clinical questions or urgent concerns to the appropriate qualified professional.
• Contribute to a respectful, organized, and supportive experience for patients

Conocimientos

Strong communication

Organization

Customer-service

Compassionate approach

Detail-oriented

Educación

High school diploma or equivalent

Herramientas

Email

Video conferencing

Office software

Descripción del empleo

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate everyday care-related processes. This role supports clear communication, thoughtful coordination, and efficient administrative workflows in a people-first environment.

The ideal candidate will excel in scheduling, records organization, data entry, and confidential documentation, while collaborating with colleagues and healthcare partners to resolve inquiries and