Patient Care & Coordination Specialist

Sky Health Care Management; Reno (NV); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to assist patients and healthcare partners with care-related processes, communications, and administrative workflows in a people-first environment.

You will support scheduling, recordkeeping, data entry, and follow-ups, escalate clinical questions as needed, and help create respectful, organized experiences across client locations including in-home visits.

Formación

• Excellent communication and customer-service skills are essential.
• Compassionate, patient-focused approach to care coordination.
• Ability to manage multiple tasks and follow established procedures.
• Comfort with email, video calls, and common office software.
• Healthcare, patient-support, or administrative experience is preferred.
• Relevant training or certifications are a plus, if required for the position.

Responsabilidades

• Coordinate patient and provider communications and follow-ups.
• Explain processes, next steps and available resources to patients.
• Assist with scheduling, records organization, data entry and admin tasks.
• Maintain accurate and confidential documentation.
• Collaborate with colleagues and healthcare partners to resolve inquiries.
• Escalate clinical questions to the appropriate qualified professional.
• Contribute to a respectful, organized, and supportive patient experience.

Conocimientos

Strong communication

Organization

Customer service

Compassionate approach

Task management

Email/Video conferencing tools

Herramientas

Office software

Descripción del empleo

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to assist patients and healthcare partners with care-related processes, communications, and administrative workflows in a people-first environment.

You will support scheduling, recordkeeping, data entry, and follow-ups, escalate clinical questions as needed, and help create respectful, organized experiences across client locations including in-home visits.