Patient Care Support & Coordination Specialist

Sky Health Care Management; Allentown (Lehigh County); In loco; USD 25.000 - 34.000; Tempo pieno

Descrizione del lavoro

Sky Health Care Management seeks a compassionate Health Care Support Specialist to assist patients and healthcare partners with care-related processes. You will help navigate schedules, records, and communications while maintaining confidentiality and accuracy.

The role emphasizes patient-focused service, clear communication, and collaboration with healthcare professionals to resolve inquiries and support a respectful, well-organized care experience.

Competenze

• Strong communication, organization, and customer-service skills.
• Compassionate, patient-focused approach.
• Ability to manage tasks carefully and follow established procedures.
• Comfortable using email, video-conferencing, and common office software.
• Previous healthcare, patient-support, or administrative experience preferred.
• Relevant training or certifications are a plus, if required for the position.

Mansioni

• Assist with coordinating patient and provider communications and follow-ups.
• Help patients understand processes, next steps, and available resources.
• Support scheduling, records organization, data entry, and other administrative tasks.
• Maintain accurate and confidential documentation.
• Work collaboratively with colleagues and healthcare partners to help resolve inquiries.
• Escalate clinical questions or urgent concerns to the appropriate qualified professional.
• Contribute to a respectful, organized, and supportive experience for patients

Conoscenze

Communication

Organization

Customer service

Compassion

Task management

Healthcare experience

Formazione

High school diploma or equivalent

Strumenti

Email

Video conferencing

Office software

Descrizione del lavoro

Sky Health Care Management seeks a compassionate Health Care Support Specialist to assist patients and healthcare partners with care-related processes. You will help navigate schedules, records, and communications while maintaining confidentiality and accuracy.

The role emphasizes patient-focused service, clear communication, and collaboration with healthcare professionals to resolve inquiries and support a respectful, well-organized care experience.