Patient Care Concierge & Front Desk Coordinator

H & D Physical Therapy and Occupational Therapy, PLLC; New York (NY); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Paid training

Parental leave

Health insurance

Paid time off

Vision insurance

Dental insurance

Paid sick time

Job summary

A healthcare service provider in New York is seeking a Receptionist/Patient Care Coordinator to provide exceptional customer service and support in a healthcare environment. The ideal candidate demonstrates excellent communication skills, attention to detail, and a commitment to patient care. This full-time position offers a salary between $20.00 and $24.00 per hour, with benefits that include health insurance and paid time off.

Qualifications

• Minimum of 1-year front desk experience in a healthcare setting.
• Familiarity with healthcare insurance billing policies and procedures is desirable.
• Basic office technology skills including Microsoft Office Suite.

Responsibilities

• Check in patients for their appointments and collect copays.
• Assist new patients in completion of intake paperwork.
• Respond to all phone and email queries.
• Legal compliance following all federal and state laws and guidelines.

Skills

Communication skills

Attention to detail

Crisis management skills

Professional etiquette

Discretion

Education

High School Diploma

Associate degree or higher

Tools

Microsoft Office Suite

Electronic Medical Records (EMR)

Job description

A healthcare service provider in New York is seeking a Receptionist/Patient Care Coordinator to provide exceptional customer service and support in a healthcare environment. The ideal candidate demonstrates excellent communication skills, attention to detail, and a commitment to patient care. This full-time position offers a salary between $20.00 and $24.00 per hour, with benefits that include health insurance and paid time off.