Care Coordinator: Patient Concierge & Scheduling

Spear Physical Therapy; East Rutherford (NJ); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

Generous paid time off

401(K) Safe Harbor Match

Employee perks - discounts on fitness and travel

Company events

Job summary

A leading outpatient practice in East Rutherford, NJ, is seeking a passionate Care Coordinator. The role focuses on providing exceptional customer service, managing patient appointments, and guiding patients through their experience. Ideal candidates will have previous customer service experience, strong communication skills, and a welcoming attitude. Competitive pay and benefits offered, including flexible growth opportunities.

Qualifications

• Previous customer service experience required.
• Must be hospitable, welcoming, and team-oriented.
• Strong communication skills and ability to multi-task essential.

Responsibilities

• Support patient care by managing appointment flow.
• Respond to phone calls and emails within specified time.
• Guide patients through processes and provide excellent service.

Skills

Customer service experience

Strong communication skills

Attention to detail

Ability to multi-task

Team-oriented

Education

BA/BS degree preferred

Job description

A leading outpatient practice in East Rutherford, NJ, is seeking a passionate Care Coordinator. The role focuses on providing exceptional customer service, managing patient appointments, and guiding patients through their experience. Ideal candidates will have previous customer service experience, strong communication skills, and a welcoming attitude. Competitive pay and benefits offered, including flexible growth opportunities.