Patient Concierge & Care Navigator

Insight Health Systems; Chicago (IL); On-site; USD 23,419 - 30,307; Full time

Job summary

A community healthcare provider in Chicago is seeking a Patient Concierge Coordinator to deliver outstanding customer service to patients and visitors. This role involves scheduling appointments, connecting patients to resources, and ensuring comfort during visits. Candidates must have a High School Diploma, strong communication skills, and a commitment to patient satisfaction. This is a full-time position, providing opportunities for growth in a supportive environment that values diversity.

Qualifications

• High School Diploma required.
• Good oral and written communication skills required.
• Excellent customer service skills essential.

Responsibilities

• Schedule patient appointments with primary care and specialists.
• Greet and welcome patients to ensure satisfaction.
• Record and collect patient information for follow-up.

Skills

Good oral and written communication skills

Excellent customer service skills

Ability to read work orders

Education

High School Diploma

Job description

A community healthcare provider in Chicago is seeking a Patient Concierge Coordinator to deliver outstanding customer service to patients and visitors. This role involves scheduling appointments, connecting patients to resources, and ensuring comfort during visits. Candidates must have a High School Diploma, strong communication skills, and a commitment to patient satisfaction. This is a full-time position, providing opportunities for growth in a supportive environment that values diversity.