Patient Care Concierge & Scheduling Coordinator

Jobtome; Sumter (SC); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Job summary

UnitedHealth Group’s Optum unit is seeking an Associate Patient Care Coordinator to join our Sumter, SC team. You will greet patients, verify demographics and insurance, collect balances, and schedule appointments in a busy outpatient setting.

This onsite role runs a 40-hour week, typically Monday–Friday, with potential travel to two Urgent Cares to meet business needs. Excellent communication and confidentiality are essential.

Qualifications

• 1+ years of customer service or healthcare related experience.
• 1+ years of computer proficiency experience in Microsoft Office (Outlook, Word, etc.).

Responsibilities

• Greet and check in patients.
• Verifies patient demographics and insurance information.
• Collects outstanding balances, co-pays, deductibles, and co-insurances.
• Checks patients out and schedules future appointments.
• Performs general clerical duties.
• Meets the communication needs of the patient/family, practice providers, and practice staff.
• Participate in performance improvement activities.
• Directs patients to appropriate areas.
• Check-in all patients and provide forms to complete.
• Collecting payments, printing receipts, and posting payments.
• Scanning and filing patients' information if needed.
• Maintain a good working relationship with practice staff members.
• Attends staff meetings and ensures patient confidentiality.

Skills

Customer service

Healthcare experience

Microsoft Office

Education

High School Diploma/GED

Tools

ECW EMR

Job description

UnitedHealth Group’s Optum unit is seeking an Associate Patient Care Coordinator to join our Sumter, SC team. You will greet patients, verify demographics and insurance, collect balances, and schedule appointments in a busy outpatient setting.

This onsite role runs a 40-hour week, typically Monday–Friday, with potential travel to two Urgent Cares to meet business needs. Excellent communication and confidentiality are essential.