Patient Care Concierge & Scheduler

US Oncology Inc.; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

The US Oncology Network's Texas Oncology in San Antonio is seeking a Patient Services Coordinator to support the Revenue Cycle Department at 5206 Research Drive. This full-time role follows a Monday–Friday schedule, 9:00 am–6:00 pm, and involves patient intake, appointment coordination, and administrative duties to ensure smooth clinic operations.

Level 1, 2, or Sr is determined by experience; the position emphasizes front-desk reception, patient confidentiality, and efficient office

Qualifications

• High school diploma or equivalent required.
• Proficiency with computer systems and Microsoft Office.
• Must complete required e-learning courses within 90 days of occupying position.
• Receptionist or office experience preferred.

Responsibilities

• Greets patients and visitors, checks in patients, and informs clinical staff of arrivals.
• Handles patient paperwork, verifies and files forms, updates demographics and insurance information.
• Answers routine questions, routes messages, and pages clinic staff as needed.
• Schedules follow-up appointments and provides appointment details.

Skills

Reception experience

Customer service

MS Office

Microsoft Outlook

Excel

Education

High school diploma or equivalent

18+ months front medical office receptionist experience

5+ years front medical office receptionist experience

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

The US Oncology Network's Texas Oncology in San Antonio is seeking a Patient Services Coordinator to support the Revenue Cycle Department at 5206 Research Drive. This full-time role follows a Monday–Friday schedule, 9:00 am–6:00 pm, and involves patient intake, appointment coordination, and administrative duties to ensure smooth clinic operations.

Level 1, 2, or Sr is determined by experience; the position emphasizes front-desk reception, patient confidentiality, and efficient office