Patient Experience & Scheduling Specialist

Talentify; San Antonio (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

The US Oncology Network is recruiting a Patient Services Coordinator for Texas Oncology in San Antonio. This full-time, on-site role supports the Revenue Cycle Department and handles patient greetings, appointment scheduling, and records management.

Level 1/2/Sr depending on experience; strong computer/Microsoft Office skills and HIPAA compliance are essential for daily duties in a busy clinic setting.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office required.
• Must complete required e-learning courses within 90 days.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous, and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete; collects co-pays and receipts.
• Answers routine questions and routes messages to appropriate personnel.
• Schedules returning appointments and provides appointment details (time, location, directions).
• Maintains confidentiality and HIPAA compliance for patient records.

Skills

Receptionist experience

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

The US Oncology Network is recruiting a Patient Services Coordinator for Texas Oncology in San Antonio. This full-time, on-site role supports the Revenue Cycle Department and handles patient greetings, appointment scheduling, and records management.

Level 1/2/Sr depending on experience; strong computer/Microsoft Office skills and HIPAA compliance are essential for daily duties in a busy clinic setting.