Patient Care Concierge & Scheduler

University of Southern California; Las Vegas (NV); On-site; USD 29,000 - 37,000; Full time

Job summary

The Scheduler at University of Southern California Health Center serves as the first point of contact for patients, handling front desk duties, appointment scheduling, and patient registration. The role requires excellent communication and the ability to coordinate with clinicians and staff to ensure a smooth patient flow.

Responsibilities include answering phones, verifying insurance, and delivering courteous, patient-focused service in a fast-paced clinical setting.

Qualifications

• HS diploma or equivalent.
• Knowledge of medical terminology is required.
• Ability to interview patients and interface with physicians and staff.

Responsibilities

• Greet patients and schedule appointments at the front desk.
• Answer phones and register new patients.
• Verify insurance and assist with new patient registration.
• Provide courteous reception and patient guidance.

Skills

Medical terminology

Patient interview

Front desk

Communication skills

Education

High School Diploma

Job description

The Scheduler at University of Southern California Health Center serves as the first point of contact for patients, handling front desk duties, appointment scheduling, and patient registration. The role requires excellent communication and the ability to coordinate with clinicians and staff to ensure a smooth patient flow.

Responsibilities include answering phones, verifying insurance, and delivering courteous, patient-focused service in a fast-paced clinical setting.