Patient Care Concierge: Medical Receptionist

ConvenientMD LLC; Sturbridge (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Short-term disability

Pet insurance

401k match

Tuition assistance

Employee discounts

Job summary

ConvenientMD in Sturbridge, MA seeks a Medical Receptionist to be the friendly first impression for patients. You will register patients, collect payments, verify records and support the clinical team to keep patient flow smooth.

You'll work across multiple software systems, handle insurance inquiries, schedule referrals, and maintain an organized front desk. The role offers 12-hour shifts, weekend flexibility, and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator.
• Detail‑oriented with excellent organizational skills.
• Compassionate, patient focused and team oriented.
• Technically savvy with Microsoft Office and EMR systems.
• HIPAA compliant and ability to handle confidential information.

Responsibilities

• Greet patients and visitors and manage front desk operations.
• Register patients and complete required forms accurately.
• Handle insurance and billing inquiries and collect payments.
• Provide support to clinical team and maintain smooth patient flow.
• Manage reservations and scheduling across multiple software systems.
• Maintain a tidy reception area and process administrative tasks.

Skills

Proactive communication

Detail‑oriented

Multi-tasking

HIPAA compliance

Team player

Customer service

Medical terminology

Education

High School Diploma or GED

Tools

Microsoft Office

EMR software

Job description

ConvenientMD in Sturbridge, MA seeks a Medical Receptionist to be the friendly first impression for patients. You will register patients, collect payments, verify records and support the clinical team to keep patient flow smooth.

You'll work across multiple software systems, handle insurance inquiries, schedule referrals, and maintain an organized front desk. The role offers 12-hour shifts, weekend flexibility, and comprehensive benefits.