Medical Front Desk & Patient Care Coordinator

ConvenientMD LLC; Sturbridge (MA); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision coverage

401k match after one year

Urgent care for team and families

Educational Alliance with Purdue Univ.

Discounts on services and products

Résumé du poste

ConvenientMD LLC in Sturbridge, MA, is seeking a Medical Receptionist to be the first point of contact for patients. You will greet visitors, register patients, handle payments, and ensure smooth clinic operations alongside the clinical team.

Responsibilities include scheduling, billing inquiries, and coordinating referrals. Strong communication, organization, and empathy are essential, with a commitment to HIPAA compliance and patient confidentiality.

Qualifications

• High School Diploma or GED is required.
• Proactive and confident communicator with strong written and verbal skills.
• Detail-oriented with excellent organizational abilities in a fast-paced setting.
• Compassionate, authentic, and patient-focused approach to care.
• Technically savvy; proficient with Microsoft Office or related software.
• Effective communicator and cross-collaborator within the team.
• Excellent team player who collaborates well with others.
• Self-motivated with initiative to improve processes.
• Strong analytical and problem-solving skills and ability to handle HIPAA privacy.
• Trustworthy with patient information and confidentiality.

Responsabilités

• Interact with patients in person and over the phone in a welcoming, professional manner.
• Welcome, greet, and register patients; complete forms with accurate information.
• Handle insurance and billing inquiries with clear explanations.
• Assist ill or distraught patients and guide them to resources as needed.
• Collect payments, co-pays, and charges following clinic policies.
• Coordinate clinic operations; manage reservations and registrations; support referrals scheduling.
• Work across multiple software systems following guidelines from Occupational Health partners.

Connaissances

Patient interaction

Communication

Organization

Teamwork

Adaptability

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

ConvenientMD LLC in Sturbridge, MA, is seeking a Medical Receptionist to be the first point of contact for patients. You will greet visitors, register patients, handle payments, and ensure smooth clinic operations alongside the clinical team.

Responsibilities include scheduling, billing inquiries, and coordinating referrals. Strong communication, organization, and empathy are essential, with a commitment to HIPAA compliance and patient confidentiality.