Patient Care Concierge — Medical Office Front Desk

Inspira Health Network; Mullica Hill (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Inspira Health Network in Mullica Hill, NJ is seeking a nonexempt clerical team member to support daily medical office activities. You'll greet patients, answer phones, schedule appointments, handle patient registration, verify insurance eligibility, and coordinate referrals with providers.

You will collect payments and assist with filing and documentation as needed. The ideal candidate has a high school diploma or GED, at least one year of customer service or reception experience, and

Qualifications

• High school diploma or GED or equivalent.
• Minimum one year of customer service or reception experience preferred.
• Experience in medical practice or health care environment strongly preferred.
• Completion of Medical Terminology Course strongly preferred.

Responsibilities

• Greet patients and visitors in a courteous, prompt manner.
• Handle telephone coverage and route inquiries or triage as needed.
• Schedule appointments and patient studies per provider recommendations.
• Register patients and verify insurance eligibility.
• Coordinate referrals and collect payments; reconcile cash daily.

Skills

Customer service

Reception/front desk

Phone etiquette

Communication skills

Medical terminology knowledge

Education

High school diploma or GED

Medical Terminology Course

Job description

Inspira Health Network in Mullica Hill, NJ is seeking a nonexempt clerical team member to support daily medical office activities. You'll greet patients, answer phones, schedule appointments, handle patient registration, verify insurance eligibility, and coordinate referrals with providers.

You will collect payments and assist with filing and documentation as needed. The ideal candidate has a high school diploma or GED, at least one year of customer service or reception experience, and