Patient Care Concierge & Intake Coordinator

UnitedHealth Group; Pittsfield (ME); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

PTO and holidays

Medical plan

Dental insurance

Vision insurance

Life/AD&D

Short-term disability

Long-term disability

401(k)

Stock purchase plan

Education reimbursement

Employee discounts

Employee assistance program

Referral bonus

Voluntary benefits

Job summary

UnitedHealth Group in Maine is hiring an Associate Patient Care Coordinator to be the first contact for patients. You will input patient data, assist with registrations and financial information, and coordinate with multiple departments to ensure smooth encounters within a 24/7 hospital setting.

Role includes paid training and a comprehensive benefits package. Sign-on bonus applies to external applicants only.

Qualifications

• High School Diploma or GED required.
• Experience in an office or customer service setting preferred.
• Proficiency with Google and Microsoft Office products.

Responsibilities

• Greet patients and visitors with excellent customer service.
• Enter and update patient demographic and financial information.
• Collect and document patient liabilities and balance cash daily.
• Coordinate with Financial Counseling, Scheduling, and clinical teams to complete encounters.
• Provide wayfinding and hospital information as requested.
• Support admission needs and bed assignments where applicable.
• Maintain audit accuracy and escalate issues as needed.
• Adhere to safety policies and report hazards.

Skills

High School Diploma/GED

Phone support experience

Google & Microsoft Office

Job description

UnitedHealth Group in Maine is hiring an Associate Patient Care Coordinator to be the first contact for patients. You will input patient data, assist with registrations and financial information, and coordinate with multiple departments to ensure smooth encounters within a 24/7 hospital setting.

Role includes paid training and a comprehensive benefits package. Sign-on bonus applies to external applicants only.