Patient Access & Registration Specialist

Jobtome; Bangor (ME); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits

Paid time off

Job summary

UnitedHealth Group is seeking a front-line patient access associate in Maine. This role greets patients, registers demographic and financial information, and coordinates with multiple departments to ensure a smooth patient encounter. You will explain financial responsibilities, collect payments, and maintain accurate records.

A 36-hour weekly overnight schedule is required, with potential weekends each month. The role emphasizes safety and compliance in a healthcare setting.

Qualifications

• Minimum 6 months of experience in an office setting or call center environment.
• Ability to work 36 hours per week in 3, 12-hour shifts Monday–Friday overnight schedule.
• Must be 18 years or older and fully vaccinated per policy.

Responsibilities

• Greets visitors and patients in person, or by telephone/video, providing excellent customer service.
• Registers patients with demographic and financial information early in the process.
• Obtains required applications and forms, ensuring signatures are on file and documents scanned as needed.
• Informs patients about financial responsibilities and collects liabilities, balancing cash daily.

Skills

Customer service

Phone support

Windows proficiency

Flexible schedule

Education

High School Diploma/GED

Job description

UnitedHealth Group is seeking a front-line patient access associate in Maine. This role greets patients, registers demographic and financial information, and coordinates with multiple departments to ensure a smooth patient encounter. You will explain financial responsibilities, collect payments, and maintain accurate records.

A 36-hour weekly overnight schedule is required, with potential weekends each month. The role emphasizes safety and compliance in a healthcare setting.