Patient Care Concierge – Hearing Clinic

Audibel; Tallahassee (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Commission eligibility

Job summary

Audibel is seeking a Patient Care Coordinator to greet patients, manage schedules and patient accounts, and support education and retention efforts. You will help maintain records, assist with billing, and participate in events to grow the practice.

The role emphasizes strong customer service, discretion with confidential information, and the ability to multitask in a busy clinic environment. A high school diploma is required.

Qualifications

• High school diploma or GED required.
• 1–2 years customer service or retail experience preferred.
• Proficient computer skills; familiarity with scheduling and billing tools helpful.

Responsibilities

• Greet and assist patients as they arrive, delivering a professional front-office experience.
• Manage clinic schedule and patient accounts, ensuring accuracy and timeliness.
• Maintain patient records and assist with billing and accounts receivable tasks.
• Support retention efforts and participate in special events and patient education.

Skills

Customer service

Discretion

Organization

Multitasking

Communication

Learning mindset

Computer assessment

Education

High school diploma

Tools

Sycle

Pay Junction

Microsoft 365

Job description

Audibel is seeking a Patient Care Coordinator to greet patients, manage schedules and patient accounts, and support education and retention efforts. You will help maintain records, assist with billing, and participate in events to grow the practice.

The role emphasizes strong customer service, discretion with confidential information, and the ability to multitask in a busy clinic environment. A high school diploma is required.