Patient Care Concierge — Front Desk & Scheduling

Keplr Vision; Jamestown (ND); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, vision, and dental benefits

PTO, holiday pay

401k with match

Job summary

Lifetime Vision 20/20 in Jamestown, ND seeks a Patient Care Coordinator I to be the welcoming face at the front desk. You will handle scheduling, check-in/check-out, and ensure a seamless patient experience in a fast-paced optometry practice.

The role offers a competitive hourly rate, benefits, and a supportive team environment. Weekend shifts are not required, with opportunities for growth within the practice group.

Qualifications

• 1+ year of customer service experience (healthcare or optical experience is a bonus!).
• Excellent communication skills and a friendly, professional demeanor.
• Comfortable with computers and quick to learn new systems.
• A team player with a positive attitude and strong organizational skills.

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

Skills

Customer service

Communication skills

Computer literacy

Team player

Organizational skills

Job description

Lifetime Vision 20/20 in Jamestown, ND seeks a Patient Care Coordinator I to be the welcoming face at the front desk. You will handle scheduling, check-in/check-out, and ensure a seamless patient experience in a fast-paced optometry practice.

The role offers a competitive hourly rate, benefits, and a supportive team environment. Weekend shifts are not required, with opportunities for growth within the practice group.