Patient Care Concierge - Front Desk & Scheduling

Independence Health System; Grove City (OH); On-site; USD 22,041 - 30,307; Part time

Job summary

Independence Health System in Grove City is seeking a Patient Services Associate for our Primary Care location to handle reception, scheduling, pre-registration, and patient flow. This role involves collecting demographics, insurance information, and coordinating referrals and authorizations.

You will enter charges in the billing system, assist with coding accuracy, and maintain a courteous, efficient front-desk environment.

Qualifications

• High School Diploma, GED, or next level of higher education.
• Strong leadership, organizational, independent and critical thinking, and sound judgment skills.
• Strong ability to communicate complex or controversial topics to a diverse audience.

Responsibilities

• Provide administrative and secretarial support to the Physician Practice.
• Maintain a positive customer service atmosphere in the reception area.
• Process calls, messages, and scheduling efficiently and courteously.
• Pre-register patients and enter patient information into billing system.

Skills

Leadership

Organizational skills

Independent thinking

Critical thinking

Communication

Education

High school diploma or GED

Job description

Independence Health System in Grove City is seeking a Patient Services Associate for our Primary Care location to handle reception, scheduling, pre-registration, and patient flow. This role involves collecting demographics, insurance information, and coordinating referrals and authorizations.

You will enter charges in the billing system, assist with coding accuracy, and maintain a courteous, efficient front-desk environment.