Patient Care Concierge: Front Desk & Clinic Support

Tanner Health; Carrollton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Tanner Health is seeking a Care Concierge for its Carrollton, GA clinics. This frontline role ensures a welcoming, professional patient experience and supports front-office tasks including check-in/check-out, accurate patient data, and financial interactions.

You will coordinate follow-up care across Urgent Care, Primary Care, and Specialty Care while delivering compassionate service. Ideal candidates have 2+ years in a clinic setting, familiarity with Epic and Microsoft Office, and excellent

Qualifications

• Two years of related experience in a clinic or front-office role.
• Experience with Epic and Microsoft Office.
• Strong multitasking and prioritization in a fast-paced healthcare setting.
• Excellent customer service and communication skills.
• Ability to maintain composure and professionalism under pressure.
• Empathy, warmth, and a caring demeanor.

Responsibilities

• Support front office tasks across check-in and check-out.
• Maintain accuracy of patient information and financial interactions.
• Coordinate follow-up care with service lines.
• Provide proactive, patient-centered communication.

Skills

Customer service

Multitasking

Attention to detail

Prioritization

Emotional maturity

Microsoft Office

Epic experience

Empathy

Professional demeanor

Following procedures

Education

Associate degree or healthcare cert

HS diploma or GED

Tools

Epic

Microsoft Office

Job description

Tanner Health is seeking a Care Concierge for its Carrollton, GA clinics. This frontline role ensures a welcoming, professional patient experience and supports front-office tasks including check-in/check-out, accurate patient data, and financial interactions.

You will coordinate follow-up care across Urgent Care, Primary Care, and Specialty Care while delivering compassionate service. Ideal candidates have 2+ years in a clinic setting, familiarity with Epic and Microsoft Office, and excellent