Day Shift Front Desk & Patient Experience Specialist

Tanner-Health-1; Carrollton (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Tanner-Health-1 in Carrollton, GA seeks a friendly front desk receptionist to manage patient check-in and check-out, collect copays, and schedule follow-ups. You will support filing, communications with patients, and basic billing tasks in a busy healthcare office.

Ideal candidates have a High School diploma or GED and at least one year of customer service experience, with healthcare exposure preferred and a courteous, professional demeanor.

Qualifications

• High school diploma or GED required.
• One year of customer service experience preferred.
• Experience in a healthcare setting preferred.
• Excellent public relations and professional demeanor.
• Ability to communicate effectively with patients, staff, and third-party payers.

Responsibilities

• Greet and assist patients at check-in and check-out.
• Enter charges, collect deductibles and payments.
• Post payments and schedule follow-up appointments.
• Answer telephone and register new patients.
• Maintain a high level of customer service and accuracy.

Skills

Customer service

Healthcare setting

Communication

Teamwork

Multitasking

Detail oriented

Education

High School Diploma or GED

Job description

Tanner-Health-1 in Carrollton, GA seeks a friendly front desk receptionist to manage patient check-in and check-out, collect copays, and schedule follow-ups. You will support filing, communications with patients, and basic billing tasks in a busy healthcare office.

Ideal candidates have a High School diploma or GED and at least one year of customer service experience, with healthcare exposure preferred and a courteous, professional demeanor.