Patient Care Concierge – Front Desk & Admin (PT clinic)

Jobvite, Inc.; McKinney (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment options

Job summary

PRN Physical Therapy is hiring a Patient Service Representative in McKinney, TX. You will greet patients, schedule appointments, verify insurances, and support front office tasks to ensure a smooth patient experience.

The role emphasizes strong customer service, organization, and teamwork within a fast-paced clinical setting. Comprehensive benefits and ongoing professional development are provided.

Qualifications

• High school diploma or equivalent; healthcare administration education is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency with office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information, insurance details, and documentation.
• Support front office tasks to maintain a neat, organized reception area.
• Coordinate with clinical staff to ensure seamless patient experience.
• Maintain patient records and assist in daily office operations.
• Communicate clearly with patients and staff; participate in team meetings.

Skills

Customer service

Interpersonal skills

Attention to detail

Healthcare administration knowledge

Scheduling software use

Education

High school diploma or equivalent

Healthcare administration education (preferred)

Tools

Scheduling software

Office software

Job description

PRN Physical Therapy is hiring a Patient Service Representative in McKinney, TX. You will greet patients, schedule appointments, verify insurances, and support front office tasks to ensure a smooth patient experience.

The role emphasizes strong customer service, organization, and teamwork within a fast-paced clinical setting. Comprehensive benefits and ongoing professional development are provided.