Patient Services Champion — Front Desk & Admin (Healthcare)

Physical Rehabilitation Network, LLC.; Aubrey (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment options

Job summary

Physical Rehabilitation Network (PRN) seeks a Patient Services Representative to deliver exceptional patient service and administrative support at our Texas clinic. You will greet patients, answer inquiries, and assist with scheduling to ensure a smooth, positive patient journey.

The role requires a professional demeanor, strong communication, and attention to detail in handling patient information. Competitive benefits and a supportive team environment are provided.

Qualifications

• High school diploma or equivalent; healthcare administration education is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast paced environment.
• Attention to detail and accuracy in handling patient information.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and over the phone.
• Collect and verify patient information and insurance details accurately.
• Support front office tasks and coordinate with clinical staff for a seamless patient experience.

Skills

Customer service

Scheduling appointments

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Healthcare administration education (nice to have)

Tools

Scheduling systems

Office software

Job description

Physical Rehabilitation Network (PRN) seeks a Patient Services Representative to deliver exceptional patient service and administrative support at our Texas clinic. You will greet patients, answer inquiries, and assist with scheduling to ensure a smooth, positive patient journey.

The role requires a professional demeanor, strong communication, and attention to detail in handling patient information. Competitive benefits and a supportive team environment are provided.