Healthcare Front Desk Temp — Patient Concierge

Pride Health; McKinney (TX); On-site; USD 16,531 - 17,908; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee assistance program

Job summary

Pride Health in McKinney, TX is offering a temporary customer service role in healthcare. The role involves answering high-volume patient calls, scheduling appointments, and supporting administrative tasks. Candidates must have a minimum of 2 years in customer service, with preferred experience in medical office settings.

The position offers a pay rate of $12–$13/hr W2. Comprehensive benefits include medical, dental, vision coverage, and a 401(k) retirement plan. This on-site role features a Monday to Friday schedule.

Qualifications

• Minimum of 2 years of solid customer service experience.
• Ability to manage multiple tasks in a fast-paced healthcare environment.
• Professional demeanor and excellent interpersonal skills.

Responsibilities

• Answer and manage high-volume incoming patient calls professionally.
• Schedule, reschedule, and confirm patient appointments.
• Document patient interactions and update records within the EMR system.

Skills

Customer service experience

Task management

Computer proficiency

Interpersonal skills

Tools

Electronic Medical Record systems

eClinicalWorks

Job description

Pride Health in McKinney, TX is offering a temporary customer service role in healthcare. The role involves answering high-volume patient calls, scheduling appointments, and supporting administrative tasks. Candidates must have a minimum of 2 years in customer service, with preferred experience in medical office settings.

The position offers a pay rate of $12–$13/hr W2. Comprehensive benefits include medical, dental, vision coverage, and a 401(k) retirement plan. This on-site role features a Monday to Friday schedule.