Patient Services Pro — Physical Therapy Front Desk

Physical Rehabilitation Network, LLC.; Yukon (OK); On-site; USD 40,116,000 - 45,847,000; Full time

Benefits offered by this job

Medical insurance

Vision plan

Dental plan

Paid time off

Student loan repayment options

Clinical incentive opportunities

Job summary

Physical Rehabilitation Network, LLC (PRN Physical Therapy) is seeking a Patient Services Representative to deliver exceptional patient service and administrative support in a clinic setting. You will greet patients, schedule visits, verify insurance details, and maintain accurate records to ensure a smooth patient experience.

The role emphasizes teamwork, communication with clinical staff, and contributing to a positive clinic culture with a focus on accuracy and professionalism.

Qualifications

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries both in person and over the phone.
• Collect and verify patient information, insurance details, and necessary documentation accurately.
• Help create a positive work environment and clinic culture by ensuring the patient’s needs are taken care of during transitional periods of therapy.

Skills

Customer service

Interpersonal skills

Attention to detail

Office software

Scheduling systems

Education

High school diploma

Tools

Office software

Scheduling systems

Job description

Physical Rehabilitation Network, LLC (PRN Physical Therapy) is seeking a Patient Services Representative to deliver exceptional patient service and administrative support in a clinic setting. You will greet patients, schedule visits, verify insurance details, and maintain accurate records to ensure a smooth patient experience.

The role emphasizes teamwork, communication with clinical staff, and contributing to a positive clinic culture with a focus on accuracy and professionalism.