Patient Care Concierge | Eye Care Front Desk

Paycom; Seattle, Northern (WA, KY); Hybrid; USD 44,000 - 50,000; Full time

Benefits offered by this job

Generous Paid Time Off

Medical, dental and vision benefits

Paid Holidays

Company paid life insurance

401(K)

Paid mileage between practices during?

Education reimbursement

Job summary

Eye Associates Northwest Northgate in Seattle, WA is seeking a Front Desk Receptionist to manage patient check-ins, scheduling, and basic billing. You will greet patients, verify records, coordinate referrals, and maintain accurate medical charts with attention to detail.

The role requires 1 year of fast-paced patient care or customer service experience; healthcare background is preferred. This is a full-time on-site position with standard daytime hours and benefits.

Qualifications

• 1 year of experience in a fast-paced environment focused on patient care or customer service.
• Healthcare experience preferred.
• Proficient in MS Word, Outlook and Excel; data entry and medical office software knowledge preferred.

Responsibilities

• Organizes and maintains a filing system for patient charts and pulls charts as needed.
• Answers telephone, directs callers, or routes to medical staff via triage.
• Schedules appointments and enters dates into the scheduler.
• Greets and directs patients, visitors, and sales staff.
• Registers patients, verifies records are up to date, coordinates referrals.
• Collects payments and reconciles daily cash reports.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Education

High school diploma or GED

Tools

MS Word

Outlook

Excel

Job description

Eye Associates Northwest Northgate in Seattle, WA is seeking a Front Desk Receptionist to manage patient check-ins, scheduling, and basic billing. You will greet patients, verify records, coordinate referrals, and maintain accurate medical charts with attention to detail.

The role requires 1 year of fast-paced patient care or customer service experience; healthcare background is preferred. This is a full-time on-site position with standard daytime hours and benefits.