Patient Services Concierge - Front Desk & Scheduling

Neighborcare Health; Seattle (WA); On-site; USD 31,974 - 40,212; Full time

Benefits offered by this job

Paid time off

Retirement with contribution match

Employee assistance program

Job summary

Neighborcare Health in Seattle is looking for a Patient Services Representative to welcome patients and manage their appointments. In this role, you'll be the first point of contact, responsible for scheduling and helping patients with forms and insurance matters.

Qualified candidates will have at least one year of customer service experience, ideally in a healthcare setting. This position offers a full-time schedule, on-site work, and comprehensive health and retirement benefits. Join us at Neighborcare and make a difference in our community.

Qualifications

• One year of customer service experience is required.
• Experience in healthcare is preferred.

Responsibilities

• Greet and check-in patients as they arrive.
• Confirm appointments and manage call transfers.
• Collect updated patient information for records.
• Maintain neat waiting areas and office files.
• Assist with scheduling and provider templates.

Skills

Customer service experience

Communication skills

Education

High School diploma or GED

Job description

Neighborcare Health in Seattle is looking for a Patient Services Representative to welcome patients and manage their appointments. In this role, you'll be the first point of contact, responsible for scheduling and helping patients with forms and insurance matters.

Qualified candidates will have at least one year of customer service experience, ideally in a healthcare setting. This position offers a full-time schedule, on-site work, and comprehensive health and retirement benefits. Join us at Neighborcare and make a difference in our community.