Patient Services Front Office Lead

Eyehealth-Northwest-; Oregon City (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Eyehealth-Northwest- seeks a Patient Coordinator to supervise front desk staff and ensure efficient workflow in a compliant medical environment. You will supervise, hire, train, and coach staff while maintaining high levels of patient care and service.

You will manage patient check-in/check-out, appointment scheduling, insurance verification, and interdepartmental communication, partnering with physicians to resolve issues promptly.

Qualifications

• High school diploma or equivalent required.
• 4+ years of experience in a medical setting preferred.
• Lead or supervisory experience of 2+ years desirable.

Responsibilities

• Supervise front office staff and ensure efficient clinic workflow.
• Check patients in/out, schedule appointments, verify insurance.
• Protect patient confidentiality and HIPAA compliance.
• Coordinate with physicians and staff to maintain high-quality patient care.

Skills

HIPAA regulations

Leadership

Communication skills

Customer service

Problem-solving

Education

High school diploma or equivalent

Tools

Practice Management software

Electronic Health Records

Job description

Eyehealth-Northwest- seeks a Patient Coordinator to supervise front desk staff and ensure efficient workflow in a compliant medical environment. You will supervise, hire, train, and coach staff while maintaining high levels of patient care and service.

You will manage patient check-in/check-out, appointment scheduling, insurance verification, and interdepartmental communication, partnering with physicians to resolve issues promptly.