Dental Treatment Concierge - Patient Care & Plans

Smile Brands Inc.; Alexandria (VA); Presencial; USD 23.419 - 24.796; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

401k plan

Flexible spending accounts

Descripción de la vacante

Smile Brands Inc. is looking for a motivated Treatment Care Coordinator to join our team in Alexandria, Virginia. This role focuses on providing exceptional patient care through effective communication and coordination with clinical staff.

The ideal candidate has experience in patient coordination, strong interpersonal skills, and a commitment to a collaborative team environment. Join us to make a positive impact in patients' dental experiences!

Formación

• At least one year related experience.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsabilidades

• Present and explain treatment plans clearly and confidently to patients.
• Review insurance benefits, financing options, and payment arrangements.
• Support case acceptance through strong communication and patient education.
• Coordinate scheduling to maximize provider efficiency and patient flow.
• Maintain follow-up systems for pending treatment and patient communication.
• Create a welcoming and positive patient experience from consultation through treatment.
• Work collaboratively with doctors, clinical staff, and front office teams.

Conocimientos

Dental terminology

Communication skills

Interpersonal skills

Customer service

Descripción del empleo

Smile Brands Inc. is looking for a motivated Treatment Care Coordinator to join our team in Alexandria, Virginia. This role focuses on providing exceptional patient care through effective communication and coordination with clinical staff.

The ideal candidate has experience in patient coordination, strong interpersonal skills, and a commitment to a collaborative team environment. Join us to make a positive impact in patients' dental experiences!