Patient Care Concierge - Dental Front Desk & Scheduling

Ampla Health; Yuba City (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Ampla Health seeks a Dental Receptionist to greet patients, answer calls, and manage front desk duties. You will register new patients, update records, and schedule appointments while ensuring accurate financial processing in CPS and CyberSource.

Responsibilities include verifying insurance, arranging payments, and supporting the billing team with documentation and filing. The role emphasizes professional interaction and reliability in a clinical setting.

Qualifications

• Must complete high school.
• Ability to type a minimum of 40 WPM.
• Proficient with Microsoft Word.
• Able to adapt to clinic environment and duties.
• Demonstrates knowledge of Ampla Health’s clinic procedures and protocols.
• Experience with Word, Excel and reporting avenues.

Responsibilities

• Greet patients at front desk and assist with phone inquiries.
• Register new patients and update information in the computer system.
• Schedule appointments and manage recalls per provider requests.
• Verify dental coverage and obtain authorizations for treatment.
• Process payments and reconcile daily cash collections.
• Scan documents, manage forms, and support billing department.

Skills

MS Word

Typing 40 WPM

Customer service

Communication

Education

High school diploma

Tools

CPS

CallPointe

CyberSource

Job description

Ampla Health seeks a Dental Receptionist to greet patients, answer calls, and manage front desk duties. You will register new patients, update records, and schedule appointments while ensuring accurate financial processing in CPS and CyberSource.

Responsibilities include verifying insurance, arranging payments, and supporting the billing team with documentation and filing. The role emphasizes professional interaction and reliability in a clinical setting.