Dental Front Desk Pro: Scheduling, Billing & Care

Sunset Health; Yuma (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Sunset Health in the United States is seeking a courteous front desk associate to greet patients, answer calls, schedule appointments, and verify insurance eligibility. You will collect copays and assist with patient paperwork in a fast-paced healthcare setting.

The role involves maintaining accurate patient records, coordinating with care teams, and ensuring a welcoming, HIPAA-compliant environment. 1+ year of clerical or customer service experience in healthcare is preferred.

Qualifications

• Must possess strong communication skills and professionalism.
• Experience in healthcare clerical work is preferred.
• Experience with electronic medical records (EMR) is preferred.

Responsibilities

• Greet patients and visitors in person or by phone and assist with inquiries.
• Answer incoming calls and schedule appointments or direct to the appropriate staff.
• Verify insurance eligibility and collect co-pays or fees as applicable.
• Maintain patient records and assist with paperwork as needed.
• Collaborate with providers and dental support staff to improve workflow.

Skills

Heavy phone volume

Scheduling

Insurance eligibility verification

EMR experience

Customer service

Medical records preparation

Education

High School or better

Tools

EMR software

Computer skills

Job description

Sunset Health in the United States is seeking a courteous front desk associate to greet patients, answer calls, schedule appointments, and verify insurance eligibility. You will collect copays and assist with patient paperwork in a fast-paced healthcare setting.

The role involves maintaining accurate patient records, coordinating with care teams, and ensuring a welcoming, HIPAA-compliant environment. 1+ year of clerical or customer service experience in healthcare is preferred.