Dental Front Desk & Patient Access Specialist

ConnextCare; City of Oswego (NY); On-site; USD 33,000 - 45,000; Full time

Job summary

ConnextCare is seeking an efficient front desk receptionist to greet patients, verify insurance, and register visits. You will scan IDs, post payments, and balance the cash drawer while maintaining accuracy and confidentiality.

Responsibilities include answering calls, scheduling appointments, and supporting as part of the Clinical Care Team. Flexibility for organizational needs across ConnextCare network is required.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office and EMR systems.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Greet patients and visitors and direct to the appropriate office.
• Register patients for appointments and verify demographic and insurance info.
• Scan IDs and insurance cards into the EMR.
• Collect and post payments, balance cash drawer daily.
• Answer calls, transfer and schedule appointments as needed.
• Print schedules and ensure waiting areas are clean.
• Support Patient Centred Medical Home initiatives as part of the care team.
• Handle forms, consent, notices, and privacy practices.

Skills

Verbal communication

Written communication

Patient service oriented

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Electronic Medical Record (EMR) system

Job description

ConnextCare is seeking an efficient front desk receptionist to greet patients, verify insurance, and register visits. You will scan IDs, post payments, and balance the cash drawer while maintaining accuracy and confidentiality.

Responsibilities include answering calls, scheduling appointments, and supporting as part of the Clinical Care Team. Flexibility for organizational needs across ConnextCare network is required.