Front Office Concierge

CARE Advanced Dentistry; Milford (CT); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Care Advanced Dentistry in Milford, CT is seeking a polished Front Office Dental Concierge to greet patients, manage scheduling, and coordinate communications with a patient-first mindset. This role thrives in a hospitality‑oriented environment where professionalism and attention to detail are essential.

The ideal candidate is organized, warm, and confident handling a fast-paced setting with grace, and possesses excellent communication skills.

Qualifications

• Front desk or customer service experience preferred.
• Strong interpersonal skills and a positive attitude.
• Ability to thrive in a fast-paced environment with grace.

Responsibilities

• Greet patients and manage scheduling.
• Coordinate communications and reminders for patients.
• Ensure visits feel seamless and personalized for every patient.
• Maintain a warm, professional front-of-house presence.

Skills

Communication

Hospitality

Organization

Multitasking

Tools

CRM software

Job description

Care Advanced Dentistry is seeking a polished, service-driven Front Office Dental Concierge to be the welcoming face of our practice. This role is ideal for someone who thrives in hospitality, values professionalism, and is passionate about creating exceptional patient experiences.

As the first point of contact, you will greet patients, manage scheduling, coordinate communications, and ensure every visit feels seamless and personalized. The ideal candidate is organized, warm, detail-oriented, and confident handling a fast-paced environment with grace.

Strong communication skills, a positive attitude, and a commitment to high-level service are essential. Prior dental or medical front desk experience is preferred but not required for the right candidate.

If you enjoy building relationships and delivering concierge-level service in a modern dental practice, we’d love to meet you.