Dental Front Desk Concierge — Patient Experience Champion

Godental365; Tinton Falls (NJ); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Generous Compensation

Health and Vision Insurance Plans

401K Retirement Plan with Matching

Paid Time Off

In-house Dental Program

Fringe Benefits

Job summary

Dental365 is seeking a Front Desk Coordinator to enhance the patient experience at our Tinton Falls practice. You will greet patients, answer calls, input and confirm appointments, and maintain accurate patient records using Denticon.

You’ll also collect co-pays and verify PPO/FFS eligibility, while guiding billing inquiries to the right departments. The role emphasizes flexibility with shifting schedules, strong organization, and excellent interpersonal communication to support a welcoming,

Qualifications

• Prior dental experience is required.
• Resume with a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answering phones promptly and respond to messages.
• Managing schedules - input and confirm patient appointments.
• Entering new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing to appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Skills

Interpersonal communication

Organizational skills

Schedule management

Customer service

Flexibility

Job description

Dental365 is seeking a Front Desk Coordinator to enhance the patient experience at our Tinton Falls practice. You will greet patients, answer calls, input and confirm appointments, and maintain accurate patient records using Denticon.

You’ll also collect co-pays and verify PPO/FFS eligibility, while guiding billing inquiries to the right departments. The role emphasizes flexibility with shifting schedules, strong organization, and excellent interpersonal communication to support a welcoming,