Patient Care Concierge & Clinic Front Desk

Beth Israel Lahey Health, Inc.; Salem, Northern (NH, KY); Hybrid; USD 28,000 - 37,000; Part time

Job summary

Beth Israel Lahey Health Primary Care Salem is seeking a per diem Practice Assistant to support front-desk operations and patient flow in a busy clinic environment.

You will greet patients, check in, register information, schedule appointments, obtain referrals and collect co-pays while maintaining confidentiality and delivering courteous service. Strong communication and computer skills are essential.

Qualifications

• High School diploma or GED required.
• Certificate 1 preferred: Medical Admin Assistant.
• 1–3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office.

Responsibilities

• Greets patients and visitors with courtesy, service and privacy.
• Performs check-in, registration, scheduling and demographic verification.
• Registers patients and ensures demographic and fiscal data accuracy.
• Schedules, reschedules and cancels appointments to meet provider needs.
• Obtains referrals and collects co-pays; supports patient flow and translation as needed.
• Maintains a clean, welcoming reception area and reports needs to appropriate departments.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Medical Admin Assistant Certificate

Tools

Microsoft Office

Job description

Beth Israel Lahey Health Primary Care Salem is seeking a per diem Practice Assistant to support front-desk operations and patient flow in a busy clinic environment.

You will greet patients, check in, register information, schedule appointments, obtain referrals and collect co-pays while maintaining confidentiality and delivering courteous service. Strong communication and computer skills are essential.